Privacy Policy

Introduction

This is a notice to inform you of our privacy policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you or that you provide to us. It covers information that could identify you ("personal information") and information that could not. In the context of the law and this notice, "process" means collect, store, transfer, use or otherwise act on information. We regret that if there are one or more points below with which you are not happy, your only recourse is to leave our website immediately. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. We take all reasonable steps to preserve the confidentiality of all information you provide to us and hope that you reciprocate. Our policy complies with UK law, including that required by the EU General Data Protection Regulations (GDPR). The law requires us to tell you about your rights and our obligations to you regarding the processing and control of your personal data. We do this now by requesting that you read the information provided at www.knowyourprivacyrights.org. Except as set out below, we do not share, sell, or disclose to a third party any information collected through our website. The term ‘Stock Checker’, 'us' or 'we' refers to the owner of this website and app. The term 'you' refers to the user or viewer of our website.

The basis on which we process information about you

The law requires us to determine under which of six defined bases we process different categories of your personal information and to notify you of the basis for each category. If the basis on which we process your personal information is no longer relevant, we shall immediately stop processing your data. If the basis changes, then if required by law, we shall notify you of the change and of any new basis under which we have determined that we can continue to process your information.

Information we process because we have a contractual obligation with you

When you create an account on our website, buy a product or service from us, or otherwise agree to our terms and conditions, a contract is formed between you and us. To carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to:
- Verify your identity for security purposes
- Sell products/services to you
- Provide you with our products/services
- Provide you with suggestions and advice on products, services and how to obtain the most from using our website

We process this information on the basis that there is a contract between you and us or that you have requested that we use the information before we enter into a legal contract. Additionally, we may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. We shall continue to process this information until the contract between us ends or is terminated by either party under the contract terms.

Information we process with your consent

Through specific actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you with more information about our business, including our products and services, you provide your consent to us to process information that may be personal. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. Sometimes, you might implicitly consent, such as when you send us a message by e-mail to which you reasonably expect us to reply. Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. We may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website. If you have given us explicit permission to do so, we may, from time to time, pass your name and contact information to selected associates who we consider may provide services or products you would find helpful. We continue to process your information on this basis until you withdraw your consent, or it can reasonably assume that your consent no longer exists. You may withdraw your consent anytime by instructing us on our Contact Us webpage. However, if you do so, you may not be able to use our website or our services further.

Information we process for the purposes of legitimate interests

We may process information on the basis that there is a legitimate interest, either to you or to us, in doing so.

Where we process your information on the basis, we do after having given careful consideration to:
- Whether the same objective could be achieved through other means;
- Whether processing (or not processing) might cause you harm; and
- Whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so

For example, we may process your data on this basis for the purpose of:
- Record-keeping for the proper and necessary administration of our business;
- Responding to unsolicited communication from you to which we believe you would expect a response;
- Protecting and asserting the legal rights of any party;
- Insuring against, or obtaining professional advice that is required to manage, business risk;
- Protecting your interests where we believe we have a duty to do so;
- Information we process because we have a legal obligation;

We are subject to the law like everyone else. Sometimes, we must process your information to comply with a statutory obligation. For example, we may be required to give information to legal authorities if they so request or have the proper authorisation, such as a search warrant or court order. This may include your personal information.

Information provided on the understanding that it will be shared with a third party

Our website allows you to post information with a view to that information being read, copied, downloaded, or used by others.

Examples include:
- Posting a message on our forum;
- Tagging an image; and
- Clicking on an icon next to another visitor's message to convey your agreement, disagreement or thanks.

In posting personal information, it is up to you to satisfy yourself about the privacy level of every person who might use it. We do not specifically use this information except to allow it to be displayed or shared. We do store it, and we reserve the right to use it in the future in any way we decide. Once your information enters the public domain, we have no control over what any third party may do with it. We accept no responsibility for their actions at any time. You may delete any information you have posted on a discussion forum by clicking the 'Delete' link associated with the post (whilst logged in). Alternatively, you can make a request by contacting us via our Contact Us webpage.

Complaints regarding content on our website

We attempt to moderate user-generated content, but we are not always able to do so as soon as that content is published. If you complain about any of the content on our website, we shall investigate your complaint. If we feel it is justified or believe the law requires us to do so, we shall remove the content while investigating. Free speech is a fundamental right, so we have to make a judgement as to whose right will be obstructed: yours or that of the person who posted the content that offends you. If we think your complaint is vexatious or without any basis, we shall not correspond with you about it.

Job application and employment

If you send us information in connection with a job application, we may keep it for up to three years in case we decide to contact you at a later date unless you ask us to delete it. If we employ you, we collect information about you and your work from time to time throughout the period of your employment. This information will be used only for purposes directly relevant to your employment. After your employment has ended, we will keep your file for six years before destroying or deleting it.

Sending a message to our support team

When you contact us, whether by telephone, through our website, by email, or post or otherwise, we collect the data you have given us to reply with the information you need. We record your request and our reply to increase the efficiency of business. We keep personally identifiable information associated with your message, such as your name and email address, to track our communications with you to provide a high-quality service.

Other complaints

When we receive a complaint, we record all the information you have given to us. We use that information to resolve your complaint. If your complaint reasonably requires us to contact some other person, we may decide to give to that other person some of the information contained in your complaint. We do this as infrequently as possible, but it is a matter of our sole discretion as to whether we give information and, if we do, what that information is. We may also compile statistics showing information obtained from this source to assess the level of service we provide, but not in a way that could identify you or any other person.

Affiliate and business partner information

This is information given to us by you in your capacity as an affiliate of us or as a business partner. It allows us to recognise visitors that you have referred to us and to credit you the commission due for such referrals. It also includes information that allows us to transfer the commission to you. The information is not used for any other purpose. We undertake to preserve the confidentiality of the information and the terms of our relationship. We expect any affiliate or partner to agree to reciprocate this policy.

Cookies

Cookies are small text files placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved. Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely. Your web browser should allow you to delete any you choose. It should allow you to prevent or limit their use. Our website uses cookies. They are placed by software that operates on our servers and by software operated by third parties whose services we use. When you first visit our website, we ask whether you wish us to use cookies. If you choose not to use cookies or prevent their use through your browser settings, you will not be able to utilise all the functionality of our website.

We use cookies in the following ways:
- To keep you signed in our site;
- To track products you have selected to receive push notification stock alerts; and
- Personal identifiers from your browsing activity.

Requests by your web browser to our servers for web pages and other content on our website are recorded. We record information such as your geographical location, your internet service provider and your IP address. We also record information about the software you use to browse our website, such as the type of computer or device and the screen resolution. We use this information in the aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you. If combined with other information we know about you from previous visits, the data could possibly be used to identify you personally, even if you are not signed in to our website.

Our use of re-marketing

Re-marketing involves placing a cookie on your computer when you browse a website to serve you an advert for our products or services when you visit some other website. We do not use any re-marketing.

Data may be processed outside the European Union

Our websites are hosted in the United Kingdom. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business. Accordingly, data obtained within the UK or any other country could be processed outside the European Union.

Access to your personal information

At any given time, you may review or update personally identifiable information we hold about you by signing in to your account on our website. To obtain a copy of any information not provided on our website, you may send us a request via our Contact Us webpage. After receiving the request, we will tell you when we expect to provide you with the information and whether we require any fee for providing it to you.

Removal of your information

If you wish us to remove personally identifiable information from our website, you may make the request using our Contact Us webpage. This will remove all data we hold on you from our systems. This may limit the service we can provide to you.

Verification of your information

When we receive any request to access, edit or delete personally identifiable information, we shall first take reasonable steps to verify your identity before granting you access or taking action. This is important to safeguard your information.

Use of site by minors

We do not sell products or provide a service for purchase by children, nor do we market to children. If you are under 18, you may use our website only with consent from a parent or guardian.

Encryption of data sent between us

We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done using SSL by looking for a closed padlock symbol or other trust mark in your browser's URL bar or toolbar.

How you can complain

If you are unhappy with our privacy policy or if you have any complaints, then you should tell us by email. Our address is [email protected]. If a dispute is not settled, then we hope you will agree to attempt to resolve it by engaging in good faith with us in the process of mediation or arbitration. If you are dissatisfied with how we process your personal information, you have a right to complain to the Information Commissioner's Office. This can be done at www.ico.org.uk/concerns.

Retention period for personal data

Except as otherwise mentioned in this privacy policy, we keep your personal information only for as long as required by us:
- To provide you with the services you have requested;
- To comply with other law, including for the period demanded by our tax authorities;
- To support a claim or defence in court; and
- To comply with the law

Our privacy policy has been compiled to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we would like to hear from you. However, ultimately, it is your choice as to whether you wish to use our website.

Review of this privacy policy

We may update this privacy policy from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.

If you have any questions regarding our privacy policy, please get in touch with us via our Contact Us webpage. Please also view our Terms and Conditions webpage for further information.